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EducationTrends

Are You Wasting Time During A Critical Phase?

March 11, 2021 — by MediaMath

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In the last week, Google has made clear their perspective and approach on how to evolve the foundations of digital advertising to better protect consumer privacy and personal identity, and in order to eventually regain consumer trust.

The main message of the blog post should not have come as a surprise:  “Today, we’re making explicit that once third-party cookies are phased out, we will not build alternate identifiers to track individuals as they browse across the web, nor will we use them in our products.” Google’s approach and technical toolkit are (going to be) anchored in their Privacy Sandbox initiative for cohort-based targeting. This is consistent with what Google has been stating publicly over the past year.

MediaMath saw this coming…

Let’s start with stating the obvious:

Brands have been struggling with an inefficient ad ecosystem while publishers have battled to monetize effectively. Consumers lack trust in how their data is used. This is why we implemented an Identity architecture that’s unique and differentiated in the market.

The technical underpinnings are changing. Measurement will change. KPI benchmarks will change. This is not new. Remember Firefox? Safari? The market will see – at least for some time – a fragmentation of identifiers and multiple co-existing approaches: Consent-based deterministic targeting approaches, math-based probabilistic approaches.

Our commitment to our clients:

MediaMath has the architecture and partners in place to support our clients in whatever direction the industry moves. Our brand partners can choose identity and data partners that are the best fit for their marketing and data services stack. We provide our clients with the flexibility and optionality to use the ID solution (and targeting approach) that is best for them and allow them to transact natively on our platform. We already support aggregate approaches and will also support cohort-based approaches (incl. Flocs as soon as specifications become available).

We’re also leaning in on Google as part of their Privacy Sandbox.

Our recommendation is simple:

The future of identity is now. Waiting means wasting valuable time to learn. Most importantly, we urge our clients to reinforce their 1P and open web connections to publishers and start to build metrics and benchmarks for new ways of reaching their consumers. Running experiments at scale is what digital advertising technology allows us to do. Let’s take advantage of that and learn what works and what doesn’t, gather insights into how KPIs and benchmarks are changing.

Our teams put together an Identity Playbook to guide marketers and agencies through this process. Some of our clients have already tested the approach. They invested scaled media budgets and worked with their preferred providers to establish initial benchmarks and to gather valuable insights. That will give them an edge in tomorrow’s market.  It puts them into a position to curate the market they need to thrive in the future of digital marketing.

EducationTrends

Stop Financing Misinformation and Disinformation Fueling Chaos

January 14, 2021 — by MediaMath

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By Daniel Sepulveda, Senior Vice President for Policy & Advocacy

A mob laid siege to the United States Capitol last week. They had a plan and a mission – threaten Congress into overturning a free and fair election. It was tragic and frightening. We hope legislators create a commission to investigate the event and its causes as they did with the 9/11 attack on the United States. The threat to American national security and democracy is no less insidious or dangerous because it is internal rather than external.

For our international colleagues and clients, we recognize that the purveyors of chaos are everywhere, disseminating misinformation and disinformation to fuel hate and violence. We further recognize that advertising supported media is global and that we must come together as an ecosystem to starve platforms and publishers that host misinformation of marketer spend for the safety and security of democracies and their people everywhere.

Failing to address and break the financing of misinformation and disinformation proliferated on the internet and across digital media threatens our ability to govern ourselves, global stability, and the future of the internet as a force for the democratization of legitimate commerce and civil discourse. We can and must all play a part in the solution.

MediaMath can help your brand spending to avoid being part of the problem. We have been thinking about this for two years and working on solutions, as well as advocating for greater attention to the challenge. After multiple civil rights organizations initiated the Stop Hate for Profit movement and successfully encouraged multiple global advertisers to pause advertising spend on Facebook, we worked to ensure that our pipes presented an alternative for advertisers to choose to ensure that their dollars were not financing hate. Given recent events, we want to bring this work to your attention.

MediaMath Platform Wide Protection with the Global Disinformation Index (GDI)

It’s well documented that disinformation campaigns have run rampant on Facebook and other social media platforms. But the open web is also vulnerable to content that destabilizes democracies and harms the social good. As a result, major brands unknowingly monetize disinformation content and publishers through the programmatic ecosystem at a staggering scale — an estimated $250 million dollars annually according to a 2019 GDI study.

In response to the challenge, MediaMath has partnered with Global Disinformation Index (GDI), a non-profit organization that leverages AI and intelligence gathering to identify disinformation on the open web. With a tech-driven approach that removes human subjectivity from analysis and more than 100,000 domains in its system, GDI provides the SOURCE ecosystem with a scalable solution that automatically identifies inventory that appears alongside controversial and offensive content, such as anti-immigrant conspiracy theories and fake news surrounding COVID-19. More recently and at the root of the movement to engage in insurrection, misinformation and disinformation related to election fraud, white supremacy, and militia recruitment and mobilization have also risen to the top of our communal concerns.

Through this partnership, MediaMath becomes the first DSP to integrate with GDI to protect brands and agencies from disinformation sources and content across the open web.

Activating Newsguard on the MediaMath Platform

In addition to the baseline protections that GDI provides for clients across our platform, we also enable clients to activate NewsGuard to help them serve ads on credible news sources vetted by trained journalists while avoiding misinformation and disinformation. NewsGuard’s team of journalists’ rate news and information websites based on nine credibility and transparency criteria, ranging from whether or not the site repeatedly publishes false content to whether or not it discloses its ownership and financing. By applying the criteria equally to all sites, NewsGuard has been recognized for being apolitical by commentators from Slate to Fox News.

Finally, it is important to note that advertising within the news maintains or can even increase brand trust according to 84% of consumers in an IAB study. Access to NewsGuard is available directly in MediaMath through our Peer39 integration and gives advertisers the ability to maintain spend in news during critical moments with brand safety in mind and while ensuring they are financing only credible sources.

Next Steps

Almost all of the platforms and publishers that distributed misinformation and the tools that fed and organized this debacle is advertising supported.

All of us involved in the monetization of media, social or otherwise, have to investigate our role in that process and what we can do to starve hate of the content that fuels it. Beyond that, we need to invest in the needs of communities across America and ensure that they are heard, supported, and made capable of pursuing the American Dream. Some part of that includes ensuring that we finance healthy local and national news media subject to journalistic standards and transparency. We must also finance the voices of disenfranchised communities to enable them to tell their stories in order to inform our leaders about conditions on the ground far from centers of power. We can, as an ecosystem, do all of these things and we must.

Every day every marketer, every agency, every trader across the globe makes decisions about how their media dollars are being invested. Those investments have both immediate and direct effects as well as larger, external effects on the voices that are amplified, the stories that are told, and the businesses that succeed.

While it starts with your choice of media platform and channel mix, your active choices inside our platform makes a difference. Please take advantage of the tools we’ve introduced above. Become familiar with our Purpose Driven Advertising SOURCE partnerships in news and multicultural publishing – supporting the thousands of jobs and quality journalism that today’s digital advertising environment underweights – and in publications owned and amplifying the voices of women, people of color, the LBGTQ+ community.

There are no painful trade-offs: doing what is right in the world comes typically at no cost to business KPIs, and in many cases delivers improvements by reaching engaged audiences on underfunded media. It also serves your brand goals across corporate social responsibility and diversity and inclusion efforts. Ask your account team for relevant case studies to support any internal business case necessary to put a spotlight on these issues and drive change inside your organization.

If – when – our clients take action we can shift billions of media investment away from the bad and toward the good. It’s time.

Thank you.

EducationMediaTechnologyTrends

How CTV is Driving Greater Accountability and Addressability in Marketing

December 16, 2019 — by MediaMath

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We are in a golden age of TV content, much of which is only available in connected environments, not through traditional linear. Consumers are inherently drawn to the superior viewing experience TV offers, and publishers are following suit, running a significant amount of their impressions on connected TV platforms. This shift from linear to CTV is enhancing advertisers’ abilities to reach and engage consumers, lowering rates of general invalid traffic and leading to higher video completion rates for premium publishers. And as we’re seeing through our SOURCE by MediaMath offering, brands and agencies can use CTV to reach real people with real ads, helping embed greater accountability and addressability into the entire supply chain.

We recently sat down with Adam Lowy, Chief Commercial Officer at SOURCE by MediaMath partner, Telaria, and our own resident TV experts Mike Fisher, VP/Head of Advanced TV & Video, and Aulden Kaye, Director, Advanced TV & Video, to discuss why the time is now to use CTV to deepen marketers’ direct relationships with customers, and just how we can do it. Listen here.

EducationIntelligenceTrends

The Impact of AI on Martech

July 9, 2019 — by MediaMath

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Artificial Intelligence (AI) is a key player in how technology got to its current state. It is already widespread in many industries, including healthcare, entertainment, and retail. Without it, consumers wouldn’t have been able to experience smartphone assistants, product suggestions, and predictive text responses. It’s truly revolutionized every digital native’s life.

On the digital marketing front, it continues to make huge waves, we see its application everywhere and how it is bridging the gap from the desire to truly show the right ad to the right person at the right time to make that everyday reality in how advertisers execute.

Take a look at our new e-learning video ‘Introduction of AI & Martech’ to find out more!

EducationTrends

The Talent Behind the Tech

May 30, 2019 — by MediaMath

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Humans still matter in programmatic. In fact, people are increasingly becoming part of the consideration criteria for businesses shopping for a DSP and DMP. Sales and Service Criteria contribute to 20% of the overall purchase intention when considering a DSP and 24% when considering a DMP, according to Advertiser Perceptions.

We know how important it is to combine talent with tech to enable marketing to positively influence business goals. We wanted to introduce you to some of our own talent, the people helping our clients get the most out of their tech. Our Professional Services team is 200+ strong and includes a mix of diverse individuals from a range of backgrounds. The ProServe team spends its days servicing and working with people, from clients and partners to our Product and Sales teams, further proof that the need for the human touch in this crazy adtech work persists. Watch our video “The Talent Behind the Tech” to hear more from the experts who bring strategy, technical direction, campaign best practices, education and, ultimately, delight, to our clients and partners. Watch a clip below and visit here to see the full video.

DataEducation

Identity Illuminated

May 28, 2019 — by MediaMath

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Identity. Everyone from the government to your granny is talking about it. And with the constant evolution and shifting landscapes that come hand in hand with the topics of data privacy regulation, consumer privacy and identity, we at the New Marketing Institute wanted to better understand the subject, why it matters, what the industry is doing about and what the future might look like.

We had the opportunity to get some airtime with MediaMath’s John Slocum, VP of DMP, and IAB Tech Lab’s Jordan Mitchell, SVP of Membership and Operations, to discuss the topics at hand. John and Jordan focus on the value of an open and neutral ID not only to the ad tech ecosystem, but also to consumers looking for a better Internet experience.

Take a listen to our podcast “Identity Illuminated”—it’s the ninth episode in our Programmatic Untangled series. In this episode, we take it back to the post-cookie fallout, examining how we got here and what the identity landscape looks like now. We put the lens on walled gardens vs. open ID and what that means for identity and the consumer. We get different perspectives from the buy and sell sides on this topic. We wrap up by reviewing the DigiTrust approach and the benefits that we all want to see for the consumer. Click on the image below to listen!

As Director, Industry Content & Training, at MediaMath, Debbie has a passion for education and learning. Debbie spearheads the industry content roadmap for NMI and curates net new content to help others understand what can sometimes be a confusing landscape. In her spare time, she is raising three small digital natives who often influence the content she drives.

Cassie Albee is a Sr. Manager of Product Marketing working closely with the Product team to launch audience, data and identity products that are integrated into every part of MediaMath’s technology stack. She focuses primarily on positioning and communicating the value of these products and how they make the marketer’s and agency’s job easier. Cassie lives in New York City, but originally hails from Massachusetts. As such, she is a die-hard Patriots fan, despite the heckling she receives on a daily basis.

EducationPeople

A Thank You to Our Clients and Partners for the Opportunity to Serve You

May 8, 2019 — by MediaMath

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We are fortunate to get to do what we do in this business. We get to work with amazing marketers and their agencies, lending human expertise and acting as a consultant to design the path to their future success. Today’s leading-edge marketers and their agencies deserve from their partners true consultative service and ongoing education because, as my teammate Avi says, this stuff isn’t easy. It’s our responsibility as a tech partner to do more for our clients than ship code and platforms—this has always been a business grounded in people, and tech should only give the people more runway to do amazing things, not replace them.

We are so delighted to have received industry recognition last week in the inaugural AdExchanger Awards for our service to clients. We won in two categories—Best Account Support by a Tech Company and Best Educational Tool or Program for our educational services arm, the New Marketing Institute. Our Professional Services Teams are dedicated to our clients and partners throughout their full digital marketing evolution with MediaMath. From clients’ solution design and onboarding to our platform to the education, services, support, custom solutions and consultation required to execute and continually optimize the marketing programs and strategy in order to reach and exceed their business objectives, our team is there every step of the way.

“MediaMath’s New Marketing Institute lives and breathes the mantra and mission to ‘meet the learner where they are,’” says Laura Rodriguez-Costcacamps, Director, Head of Education Services/New Marketing Institute. “We strive to live up to that phrase as we plan curricula, facilitate training and create videos, documents and resources. Our promise is to empower our clients and partners with the tools they need to be successful through educational excellence. It’s an honor to receive this recognition from the industry and it is extremely validating that we are headed in the right direction.”

But the real win comes in the honor we get day in and day out to serve our clients. Great clients like Uber, whose Programmatic Technology Lead Bennett Rosenblatt said in a fireside chat about taking more control of their media buying at Adweek last fall: “MediaMath began to lean in and run those campaigns on our behalf and began to give us those in-house learnings, telling us what was working and what wasn’t. And that was really valuable for us…Even though we’re Uber and we have 18,000 employees, we don’t have the resources to go super-deep on every campaign. If you’re working with a partner, you should trust them.” And CBSi, for whom we helped run an omnichannel campaign from the branding stage all the way to purchase driving to their “All-Access” subscription service, whose Senior Director, Programmatic Marketing & Monetization, Damon Mercadante said, “With MediaMath, we were able to align on goals across channels that met our overall objective to build up our subscriber base. It’s no simple feat, and the education, expertise and service the MediaMath team provided for us to get to this point have been top-notch.”

While we are a technology company at heart, it’s through tech and talent together that we’ve been able to achieve where we are today, and I’m so excited for the future. Thank you to AdExchanger for this recognition in both extremely competitive categories. Thank you to our clients and partners who recognize the value of personalized services, solutions and support that our teams bring all day, every day and for their commitment to MediaMath.

EducationPROGRAMMATIC

From Pioneering Ad Tech Education to Standing Up Multicultural Marketing

April 2, 2019 — by MediaMath

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I joined MediaMath in January of 2012, and we launched the New Marketing Institute (NMI), MediaMath’s educational arm, shortly thereafter, with the aim of pushing the educational boundaries within one of the fastest-growing industries on the planet. Towards the end of last year—just a few months shy of NMI’s seventh birthday—I started thinking about the next chapter of my career. I talked to our leadership about the possibility of constructing a role that would allow me to help MediaMath think about and better position diversity and inclusion within the workforce, workplace and marketplace, and inspire others to do the same. This role would also help our company connect with people and brands who want solutions that can “reach a multicultural audience where they are.”

Today, I am proud to announce that I am MediaMath’s first-ever Head of Multicultural Marketing & Inclusion. Under my remit, MediaMath intends to assess and grow current diversity and inclusion programs and develop and strengthen external partnerships with clients, trade associations and the ecosystem more broadly in our efforts to cultivate and advance multicultural awareness, growth initiatives and thought leadership. Why now? Well, it wasn’t that long ago that prospects and customers were a homogenous group, often located in the communities and surrounding areas in which they lived and worked. Today, with the advances in technology and the growth of a multicultural population, companies are expanding their marketing outreach dramatically to connect with their audiences globally, both in terms of geography and customer profiles and segments (including age, gender, race, ethnicity and socioeconomic background).

The Marketplace changes every day, and learning how to adapt, grow and “reach each consumer where they are” is reality in today’s world. Being flexible and open to new ways of thinking about reaching consumers are also important as we launch new products and services and rebrand existing ones. As the consumer market becomes increasingly diverse, companies need to establish authentic connections with multicultural audiences to remain relevant in today’s ever-changing and competitive marketplace. Because multicultural consumers are the fastest-growing segment in the United States, taking a multicultural approach is no longer an option, but a necessity. Agencies and brands that recognize the value diversity brings to their companies and that integrate multicultural strategies into their marketing and culture will make an impact culturally and to their bottom line within their organizations and the ecosystem as a whole.

Although I will be stepping away from NMI, I have left it in the very capable hands of Laura Rodriguez-Costacamps, a long-standing NMI team member who brings incredible skill, passion and warmth to the role. I’m grateful for and humbled by the amazing team of training professionals and subject matters experts throughout MediaMath with whom I had the good fortune of partnering to create award-winning curriculum, and the companies, universities and industry professionals who shared in our commitment to educating the next generation of programmatic marketers globally.

I’m optimistic and excited about what lies ahead for MediaMath, our clients, partners and the ecosystem as we “get comfortable being uncomfortable,” sharing best practices and next practices through ongoing education and thought leadership, centered around the workforce, workplace and marketplace.

Education

NMI’s 8-Step Guide to Designing Training Programs

March 28, 2019 — by MediaMath

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At MediaMath, we live our values. And New Marketing Institute (NMI), our educational arm, has a favorite value: Obsess over learning & growth. Here at MediaMath, we know the importance of education and are producing valuable training content across all of our teams, not just NMI. Therefore, NMI decided to share our process when it comes to designing relevant, effective, outcomes-based training that has the learner at its core.

Step 1: Conduct a needs analysis

A critical first step when designing bespoke training for clients or developing new content for internal use is to establish the business outcome that the training is intended to support. Conducting a needs analysis equips you with the information you need to design a relevant, outcomes-based and learner-centered training solution. For more information, see this guide from the Association of Talent Development.

Step 2: Submit a training proposal

Once you have completed the needs analysis, you can transfer your findings into a training proposal. This is a high-level overview of what the training will involve, including a rationale for developing the training, timelines and resources that will be required. This document can be used to manage stakeholder expectations as well as for sign-off purposes.

Step 3: Develop a framework

Your framework will clearly set out the following:

  • A high-level overview of the course and its aims
  • Learning objectives—statements detailing what the facilitator will do to achieve the aims
  • Intended learning outcomes—statements detailing what the learner will be able to do having completed the training
  • Teaching methods
  • Assessment tasks

Establishing a framework before you start planning which topics to include and designing course materials ensures that your training is focused on achieving the learner’s goal and that all participants will leave the room with the knowledge, skills and attitudes they need to be successful in their roles. You can find more information on how to create a framework and best practices with this useful resource from Queen Mary University of London.

Step 4: Draft a session plan

Now that you have your framework, which is like a blueprint for your training, you can start building out the content and planning activities. Be sure to allow enough time for each module or unit and add in breaks, icebreakers and activities where most appropriate.

Step 5: Review your framework

At this point, it is worth taking another look at your framework and asking yourself questions such as:

  • “Are my intended learning outcomes achievable?”
  • “Am I pitching this at the right level?”
  • “Are my teaching methods appropriate?”
  • “Is my training session inclusive?”

You can then tweak as you see fit.

Step 6: Prepare course materials

Now it’s time to get creative. Think about your audience and try to create engaging, impactful and accessible course materials. Remember that these materials—slides, workbooks, handouts, activities—are intended to support your teaching and interactions with your learners. You’re not giving a presentation, so don’t make it all about the deck.

Step 7: Check for inclusivity and alignment

You’re almost there, but before you can launch your training, you need to have one final check for alignment. You can do this by cross-referencing your session plan with your framework to ensure you have clearly defined what you want the learners to know, how they are going to learn it and how you will know they have learnt it.

You can also take this opportunity to ensure the teaching and learning is transparent, fair and inclusive. You can do this using an online checklist such as this one from the University of Plymouth.

Step 8: Review

Reviewing and redeveloping your training will enhance learning, engagement, experience and outcomes:

  • Specify how you will evaluate the success of the training.
  • Schedule time to review the training and make improvements as necessary.

If you would like any further support with your training initiatives, please don’t hesitate to reach out to NMI. We will happily equip you with valuable tools and guidance to guarantee that your training meets the learner where they are.

DataEducationPeople

IAB Recognizes MediaMath Across Sales, Identity, Data Privacy and Education

February 22, 2019 — by MediaMath

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Last week, MediaMath was honored with four awards at the IAB Annual Leadership Meeting in Phoenix, Arizona. The recognition focused on our work across sales, identity, the GDPR and education—diverse areas of our business in which we are committed to making an impact not just at MediaMath, but in the industry as a whole. We wanted to share a bit about what we’re doing in each of these areas, and our plans to bolster our commitment throughout 2019.

Sales

MediaMath received an Overall Sales Excellence Award for a Small-to-Medium Sales Organization for “exceptional client service, digital advertising expertise and innovation in digital advertising sales.” IAB and Advertising Perceptions surveyed over 500 marketing leaders to nominate and vote on the winners.

MediaMath is committed in 2019 to continuing to use an enterprise-grade, consultative approach to help both brands and agencies use media, data and machine learning in a way that enables transformation at considerable scale. We believe we have both the tech and the talent to back this up. In the 2018 Gartner Magic Quadrant for Ad Tech, we were the leading DSP in the “Leaders” quadrant and were recognized for our completeness of vision and ability to execute. Advertiser Perceptions survey respondents also ranked MediaMath #1 in consultative approach to client relationship and solution design and gave us the highest net promoter score (NPS) out of 22 DSPs. Clients like CBSi are seeing the value of our multichannel media execution while others like REA are using our combined DMP+DSP to more seamlessly manage and activate audiences in media.

Identity

Our Director, Mobile Product Strategy, Floriana Nicastro received a Service Excellence Award for helping IAB establish a common framework for “5 Questions to Evaluate Your Identity Partners.” Floriana is passionate about solving measurement and identity challenges for mobile, pointing to accuracy vs. scale, walled gardens and a lack of multi-touch attribution as obstacles to quantifying true mobile ROI.

MediaMath has several initiatives we’re working on to ensure marketers can both accurately and scalably solve for identity and pull customer understanding into the center for activation across marketing. Our cross-device graph ConnectedID is pseudonymous, proprietary, deterministic-first (with option for probabilistic expansion) and global. Data is exportable down to the log level and can be used in other DMPs, DSPs and platforms so that marketers control their understanding of their customers and can activate it in whichever way they see fit. We are also a member of the DigiTrust ID consortium, which supports an open, neutral ID that will make the Internet experience better for consumers by supporting privacy, reducing page load time, increasing the relevance of marketing messages and enabling the diverse ecosystem of publishers and online platforms upon which they rely.

The GDPR

Charlie Simon, Director, Data Policy and Governance, received an IAB Tech Lab Service Excellence Award for his work in the GDPR Commit Group. The GDPR Commit Group, under the auspices of IAB Tech Lab, contributes to and maintains the code bases, technical specifications and implementation resources, underpinning the IAB Europe Transparency & Consent Framework (TCF) of which MediaMath is a founding member. Charlie has helped develop and champion the TCF to ensure the industry provides Internet users with greater transparency and control over how personal data is collected. TCF-based transparency and consent-based technologies are baked into DMP, DSP, identity and other core MediaMath products.

Charlie, with the assistance of Alice Lincoln, VP, Data Privacy and Governance, and John Slocum, VP, DMP, led MediaMath’s preparation for the GDPR, leveraging the expertise of the company’s Legal, Product and Engineering teams. Simultaneously, Charlie worked with industry groups and their members to assess and design solutions for the GDPR’s many requirements. That work continues as standards like the TCF and OpenRTB evolve, new laws like the California Consumer Privacy Act are enacted and Internet users’ concerns about data use grow.

Education

MediaMath’s New Marketing Institute, led by Elise James-Decruise, VP, Global Learning & Development, Education, just celebrated its seventh birthday, and what a gift to have received one of the first-ever Education Excellence Awards from IAB. A client and employee education team that offers trainings and certification accessible in person, virtually and via a self-paced online portal, NMI courses cover topics across the programmatic and digital marketing industry and our DSP and DMP, from campaign management to best practices. A past recipient of both the Brandon Hall and Chief Learning Officer Learning in Practice awards, NMI has trained and certified over 19,000 people since inception.

NMI has undertaken a few new initiatives over the last year. The team created a learner-centered environment called NMI Learn that gives clients access to resources 24/7. NMI has also had recent training success with its Bid Masters program, a gamified approach to teaching digital and programmatic that has been rolled out in Asia. It is also looking to further develop curriculum, programs and partnerships to speed up the harvesting of the native marketing tech talent in countries like Mexico.