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DIGITAL MARKETINGMediaPROGRAMMATICUncategorized

MediaMath Explains The Triumvirate Advantage

May 11, 2016 — by MediaMath

Mike Lamb, President, Commercial and Erich Wasserman, Chief Revenue Officer speak on the relationship between the brand, the agency and the technology in a programmatic marketing ecosystem.

In establishing this partnership Wasserman speaks to how the agency, MediaMath and the marketer can determine how best to utilize data.

“In some cases, we do that on behalf of the advertiser, in some cases we partner with the advertiser to enable them to do it themselves and in most cases we partner with the agency to enable them – to not only do it on behalf of a particular advertiser – but on behalf of a portfolio of advertisers,” Wasserman says.

MediaMobilePROGRAMMATICUncategorized

In-App Mobile Programmatic Ad Spending Poised To Grow

May 10, 2016 — by MediaMath

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Could in-app programmatic ad spending soon outpace programmatic spend for the mobile web? Read an excerpt below from a MediaPost article to find out more:

While programmatic buying for the mobile Web is more popular among buyers than buying in-app inventory programmatically, in-app buying is poised to grow.

In fact, eMarketer estimates that the U.S. in-app mobile ad spending market—which includes both search and display advertising—will reach $20.79 billion this year, accounting for 72.4% of total mobile ad spending. A large portion of that in-app ad spending transacts traditionally, not programmatically. But this dynamic is about to change.

Speaking during the Mobile Marketing Association (MMA) Mobile Automation & Programmatic Leadership Forum on Thursday, eMarketer Senior Analyst Catherine Boyle said that the digital researcher forecast that U.S. advertisers are projected to spend $15.45 billion programmatically to serve mobile ads. That number is expected to hit $21.22 billion in 2017, or 37% year-over-year growth, according to eMarketer estimates.

In-app advertising, Boyle said, will be a key driver of this growth. To contextualize that $15 billion figure: it’s 10x the $1.5 billion Powerball jackpot, which was the largest in U.S. history. And it’s more than the industry will spend on radio, newspaper and magazine advertising combined in 2016.

In addition, eMarketer projects U.S. advertisers will spend $22.39 billion on mobile display ad spending in 2016. “The mobile display advertising business is not a small business,” Boyle emphasized. And, $15.45 billion of that will be spent programmatically.

But, the elephant in the room? It’s Facebook and the role it plays in mobile programmatic. In fact, currently the bulk of mobile programmatic dollars will flow to Facebook—51% of the ad dollars in 2016, according to eMarketer. But in 2017, that trend will shift just a bit as the majority (53%) of mobile programmatic ad dollars will be spent outside of Facebook. 

Boyle pointed out a few key data points on mobile:

  •  Mobile users spend the majority of their time using apps; Web visits are frequent but fleeting.
  • 79.3% of consumers’ time is spent with apps, with roughly 20% using the mobile Web.
  • In mobile, the ad dollars are following consumer behavior, so 73.2% of ad spending (that’s display plus search) is going to apps.

Read the full MediaPost article here.

 

PROGRAMMATICUncategorized

How to Make Programmatic Less Problematic

May 9, 2016 — by MediaMath

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The automated marketing world is evolving at the speed of lightning yet marketers find themselves playing catch up. With so many opportunities for growth within the programmatic landscape, how do marketers ensure they’re not missing out? In a Direct Marketing article, Erich Wasserman, cofounder and chief revenue officer of MediaMath, suggests investing in software to help manage programmatic’s “sea of scalability.”

Read an excerpt of the article below: 

Marketing would be so much easier to quantify and strategize if it just stopped moving so fast. Were programmatic advertising a person, age-wise it would be in the fourth grade. Yet it’s progressed so quickly in its short time on the planet that it’s on a fast track for grad school at MIT.

According to a recent state of the industry report from programmatic platform AdRoll, the percentage of the more than 1,000 marketing and ad executives polled who are retargeting on mobile jumped from 54% to 82% in 2015. But more amazing than that is the fact that a third of those surveyed for AdRoll by Qualtrics said their companies had yet to field a mobile app. A quarter of them hadn’t yet optimized their websites for mobile. It’s no wonder marketers have mixed feelings about programmatic.

“‘My advertising doesn’t work, the website sucks, and my salespeople don’t follow up on my leads.’ You hear this repeatedly across the B2B marketing landscape,” notes Peter Isaacson, CMO of Demandbase, an account-based marketing platform. “There is frustration, but there’s also an air of resignation that, ‘Yes, I know some of my ad dollars are wasted, I know they’re not reaching the audience I want, but how else am I supposed to reach a broad segment?’”

Erich Wasserman, cofounder and chief revenue officer of MediaMath, lays out the rocky path for B2C marketers.

“What programmatic has done is create a great deal of media liquidity in the marketplace,” he shares. “There are billions of opportunities on a monthly basis, and the sources of liquidity have multiplied — video and mobile and desktop, rich formats and social formats. The question is how to manage that enormous opportunity.”

Wasserman’s answer is software, and MediaMath and scores of other providers of cross-channel solutions and data management platforms are zealously tossing them out like life preservers to the marketers wading deeper into programmatic’s inviting sea of scalability. In 2013, just 7% of marketers spent more than half of their budgets on programmatic advertising. That percentage doubled in 2014 and, by last year, according to Qualtrics, one in five marketers were flowing the majority of their funds into programmatic.

Much of that increased investment is being spent on mobile, literally a moving target across both time and location. One solution finding favor is Go2mobi, which promises marketers a way to deliver programmatic ads depending on the time of day, the weather, and the recipient’s proximity to home and work. Like many cross-channel solutions seeking to track people’s daily migration from screen to screen, it uses probabilistic matching to follow desktop IDs to mobile. Also like most solutions fighting to gain traction in a whirlwind of change, it’s a work in progress.

“There’s still not a perfect closed-loop system for tying an actual cash register ring to another touchpoint, like when [customers] make a phone call. It depends on how sophisticated the marketer is,” explains Go2mobi president and cofounder Tom Desaulniers. “Some are really ahead of others and some are totally flat-footed. There’s a huge opportunity for companies in our space.”

Solutions providers, therefore, are spreading the table with a banquet of options allowing marketers of all sizes and capabilities to tuck into programmatic campaigns that are more targeted and efficient.

For the full Direct Marketing article, click here.

 

RETAIL SERIESTrendsUncategorized

How To Master Mother’s Day

May 6, 2016 — by MediaMath

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Jenna Griffith, SVP, Global Head of Professional Services at MediaMath shares best practices and helpful tips on how to master your Mother’s Day campaign. 

Read an expert below from a MediaPost article as Griffith breaks down the “dos and don’ts” for optimizing for Mother’s Day.  

Mother’s Day is the third-largest retail holiday in the US according to data from eMarketer. Last year, the average US consumer spent $173 (up from $163 in 2014) on presents for mom, for a combined total of $21.2 billion on Mother’s Day gifting according to the National Retail Federation.

Yet, a recent analysis of Mother’s Day campaigns we ran from 2012 to 2015 shows that not all advertisers are planning far enough ahead to get the most return on their advertising dollar for this crucial holiday. In fact, some are launching campaigns just days before the holiday, missing out on the bulk of converters. Below we share some of the highlights from our analysis and how advertisers can do a better job this year attracting mother-loving shoppers.

Don’t be late for a very important date

Unlike the November/December shopping period, the spring is not a time when the majority of consumers last-minute shop for holidays such as Mother’s Day and Father’s Day. Our analysis shows that most conversions happen 10 to 5 days before the holiday, with a spike 6 days before Mother’s Day. 

Yet, the majority of remarketing spend in our analysis was allocated in the few days leading up to Mother’s Day. This is clearly not enough time to prepare for the spike in online purchases seen 10 to 5 days before the holiday. 

Do: Pace up at least 10 days before Mother’s Day to maximize the efficiency of their media spend. 

Don’t forget offline data

As more and more marketing moves to digital, it’s easy to start overlooking your offline customer files. Buyers from past years, particularly last year, have a higher chance of converting than prospects. Neglecting this pool of customers who are already familiar with your brand is a huge mistake. 

Do: Onboard offline data files to target return customers/holiday shoppers (hopefully you also have a good attribution model in place to tie together online/offline purchases). Use sequential messaging for previous buyers to remind them of your brand, the product and your best-selling items of the season, with special offers to drive them to conversion. 

Read the rest of the article here.

 

DIGITAL MARKETINGMediaPROGRAMMATICUncategorized

Why Clicks Don’t Equal Brand Engagement

May 5, 2016 — by MediaMath

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Our own Parker Noren, Director of Programmatic Strategy and Optimization at MediaMath, takes on brand engagement in a recent article published by Modern Marketing Xchange. Noren suggests it’s time to rethink how advertisers measure their branding efforts — focusing on users’ time on site or the number of pages viewed rather than solely measuring click-through rates. 

Read an excerpt below to learn why it’s time marketers should nix the click:

Advertisers have historically depended on click-through rates and cost-per-click to determine the success of their digital branding efforts. However, these metrics have little relationship with what the brand is ultimately trying to achieve. You won’t find driving clicks in a brand’s strategic roadmap or brand health assessment. It’s time for branding marketers to move beyond the click and onto more accurate measures that align with their overall campaign goals and, in turn, improve brand engagement by optimizing to them.

Let’s first back up. In the past, the focus on clicks was largely due to a lack of alternative metrics. In a 2001 New York Times article, then president of the Interactive Advertising Bureau Robin Webster said that the click-through might have appealed to the early technologists who built the World Wide Web, who were excited at the potential of tying advertising to a direct sale, something previously difficult with TV and print advertising. In addition, Procter & Gamble were basing payments for its online advertising on click-through, setting a benchmark for the wider industry. At the time, there were not an established group of better measurements, though their conception was in development.

The industry has now evolved and added new metrics to the mix. But, just because there are more options now isn’t a strong argument alone to move on from clicks. So, why should marketers nix the click?

According to a comScore analysis, only 8 percent of users actually contribute to the majority of clicks (85 percent). To get to 100 percent of clicks, you only have to expand to 16 percent of users—meaning 84 percent never click. Likewise, in a 2015 MediaMath analysis, only 8 percent of e-commerce purchasers had clicked on a banner ad from any campaign run in the platform (i.e., not just the campaign from which they bought the product). This means advertisers focused solely on optimizing clicks are essentially ignoring the majority of their core audience. And, while mobile specifically garners stronger click-through rates, we all have experienced how easy it is to accidentally click on mobile ads, adding even more scrutiny to clicks as a metric of success.

In addition, click-based metrics are more susceptible to fraud. Over time, fraud perpetrators have become better at making clicking bots look like humans. Measuring success along metrics that are harder for bots to fake is a key step to mitigating fraud, though many advertisers are hesitant to pursue given it can result in lower CTRs and higher CPCs because it strips away the inflated numbers born from bots.

To read the full article via Modern Marketing Xchange, click here.

DIGITAL MARKETINGEducationMediaUncategorized

MediaMath Explains Education: New Marketing Institute

May 4, 2016 — by MediaMath


Joe Zawadzki, Chief Executive Officer and Mike Lamb, President, Commercial sheds light on the importance of empowering marketers through MediaMath’s educational arm — the New Marketing Institute (NMI).

“The way that we are going to show people that you can re-imagine performance and that marketing has been re-engineered is by getting the training stood up such that people are, at least, speaking the same language and all having the baseline level of understanding,” Zawadzki said.

 

 

 

TechnologyUncategorized

3 Things Agencies Can Do to Get More Out of Their Technology Providers

May 3, 2016 — by MediaMath

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It’s no secret that technology is becoming increasingly important to advertisers, as it greatly improves their ability to use paid media to directly drive and measure business outcomes.  As a result, and as agency-land has been chattering about for a while now, it is increasingly important that agencies are able to deftly navigate the advertising and marketing technology space and demonstrate that they can build the right technology-enabled solutions to drive their clients’ businesses forward.  As all those involved in the Agency Pitch Season of 2015 can attest, this is not only important for ongoing client management, but also, tech-enabled, client-specific solutions are critical to winning new business pitches as well.

This has been a difficult realization for the major global media agencies, as the correct response to this insight involves a major cultural shift and realignment in expertise.  This cultural evolution is unlikely to turn media agencies into producers of technology, as that is a job best left to the experts.  As a result, an agency’s ability to productively partner with technology producers to jointly deliver innovative, tech-enabled solutions will determine their fate over the coming years.  Those agencies that are able to successfully navigate their technology partnerships are likely to thrive in 2016 and beyond, while those that are not will be left on the sidelines.  In this context, we’ve come up with the top three ways we think agencies can better navigate their technology partnerships to drive improved client business outcomes and to help their own businesses grow.

  1. Pick relatively few core technology platform partners—and truly partner with them

Adtech and martech are very crowded spaces (have you checked out the latest LUMAscape?) with lots of players saying they can do lots of different and overlapping things. Not all of them have good technology nor will prove to be good partners.  In order to get the most out of your technology providers, you have to truly partner with them.  This means being willing to make commitments, sharing information and building differentiated things together—and expecting them to do the same.  Almost by definition, you can’t truly partner with a huge number of technology providers. The right answer is to choose relatively few core partners with which you can partner deeply. The choice should be made on the basis of a few criteria:

  • Do they have good technology that’s gotten some organic traction with your teams and clients and driven positive results?
  • Do they staff your account with good people who understand their technology and your business, and who are capable of designing and implementing complicated solutions that solve your business needs? Are these people trustworthy business partners?
  • Is the technology platform open, customizable and flexible? Can other technologies, supply sources and data sources be plugged in with relative ease such that more direct partnerships are not necessary?
  • Is the technology partner aligned with you strategically? Are they willing and able to build a differentiated, joint offering with you to commercialize to your clients?  Are they more interested in working with your clients directly with or without the involvement of your agency?
  • Is the technology partner a healthy business that is likely to continue to thrive and maintain a consistent strategy and vision in the coming funding crunch and consolidation in the space?

Once you’ve picked your core partners, truly partner with them.  Let them engage with various teams and entities within your business.  Introduce them to your clients where appropriate.  Openly share the specifics of your business opportunities and problems with which they are well-positioned to help.  When they earn it, treat them as trusted advisors for your business.

  1. Engage them to build custom products that are exclusive to your agency

Tech partners typically have core products that go a long way towards solving for specific agency or client needs.  However, more often than not, agencies have unique and nuanced needs, and some tech partners are set up to be able to build bespoke products specifically for a given agency partner.  Custom products are especially effective for the agency when they interact with an existing agency differentiating asset, such as a proprietary data source or privileged supply.  These custom projects could involve anything from building bespoke insight dashboards which ingest client-specific or agency-specific data, tools that mitigate agency-specific operational pain points or entire platforms built to the particular strategic and workflow needs of the agency to manage planning, buying and reporting for agency media deals.

Ideally, custom-built products can enrich or help more effectively activate differentiated, existing agency assets.  Often these custom offerings involve more than one of your top technology partners, which further differentiates the offering and puts the agency in an even better business position.  In this way, tech partners and agencies can work together to build a new offering that is differentiated from other agencies—even if those agencies also partner with that same tech provider.

  1. Articulate a joint value proposition and let them help you commercialize it

If point No. 2 is about building actual products together, point No. 3 is about strategic sales alignment to effectively commercialize those products you’ve jointly built.  In the context of custom tools you’ve developed, it makes sense to articulate clearly what it is you do with your technology partners, a.k.a. your joint value proposition, in the form of client-centric offerings that you have developed and are able to implement together.

Once this has been defined, it’s time to sell.  Technology partners can get into the habit of selling to their agency partners rather than with them.  By the same token, agencies can have a habit of keeping their technology partners behind the scenes for fear of, at best, creating confusion and, at worst, disintermediation.  The best agency-tech partnerships don’t look like this.  The best partnerships look more like the technology partner representatives being nearly indistinguishable from the people that work at the agency itself.  If you’ve selected good technology providers and created a true partnership (Step 1), and worked to build differentiated offerings together (Step 2), the logical third step is to let them help you jointly commercialize these offerings to different entities within your organization as well as, when appropriate, to your clients.

The right answer is probably not a carte blanche for your tech partners to speak to anyone about anything, but rather a framework by which you feel comfortable allowing the tech partner to help commercialize your joint offering.  This framework should certainly involve high levels of transparency around all conversations, and likely also includes alignment on content and co-development of collateral where appropriate.  In other words, similar to how you’d work with people and teams within your own organization. And that is the key to any good partnership.

TechnologyUncategorized

Results at Scale for Multinational Retail Brand

May 2, 2016 — by MediaMath

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A multinational retail corporation wanted to improve its marketing ROI and commit more advertising spend to its campaigns without seeing a drop in performance. In the initial testing phase of MediaMath’s TerminalOne Operating System, the client shared 10 percent of their audience to run activity across display and Facebook. Expansion wasn’t possible before the client was seeing scale potential, better ROI than with other partners/DSPs and maximised audience reach.

In August, MediaMath’s Client Success Organisation (CSO), including the Programmatic Strategy & Optimisation (PSO), Platform Solutions and OPEN Supply teams, shifted engagement with the client from self-service to managed service to provide best practices for getting the most out of TerminalOne. In particular, the MediaMath teams aimed to use T1 to drive higher ROI using sophisticated audience segmentation and post-click-only attribution for the client.

See the results of this partnership by downloading the full case study here.

DataUncategorized

5 Questions with Bombora

April 29, 2016 — by MediaMath

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I recently had a chance to have lunch with Marc Johnson, CMO of Bombora, which offers a cooperative approach to intent data. With the recent demand for B2B and B2C data, we’ve tightened our partnership with them. We currently have some of the lowest rates for Bombora’s Predictive and Intent data segments, as well as excellent scale with our direct integration. Hence I took the opportunity to learn more about tips to make the most out of B2B data and their approach to business.

  1. When it comes to data, what is the biggest opportunity B2B marketers are currently missing?

B2B marketers are missing out on the chance to use data to align internal teams, specifically sales and marketing. Rather than marketing handing over ‘qualified’ leads and sales attempting to close ‘opportunities,’ shared data about specific customer segments and accounts can help sales and marketing teams, leading to revenue growth.  For example, at one of our customers, field marketing works with regional sales to program in-person events based on data about products for which specific target accounts in that region are currently in market.  This eliminates organizational finger pointing and drives improved revenue performance.

  1. You built the “first-of-its-kind” data cooperative of premium B2B media companies. What was your strategy for building its membership?

Everybody wins.  That is our strategy.  Bombora gives media companies insights into their audiences and the ability to better serve their advertisers.   And we don’t compete with them by selling media.  Quite the opposite, we are helping them effectively punch above their weight against the handful of heavyweights that have seemingly unlimited scale and resources.  This has been critical in building membership to over 2,500 B2B websites encompassing more than 9 billion monthly interactions.

This approach extends as well to activation and distribution partners that Bombora enables by putting “intent inside” their applications—from programmatic media to content personalization to predictive lead scoring to good old-fashioned email—making their offerings perform better.

  1. You say in a B2BCommunity article from earlier this year that “record-off-the-needle moments” are plaguing today’s marketing efforts. Is there a worse-case scenario than just not reaching your customers as a consequence here?

When you blast irrelevant content into the marketplace willy-nilly, you will, at best, be ignored by your customers.  At worst, you will do irreparable brand damage and lose the opportunity to interact with them, especially if you are using a targeted approach to irrelevant content. A prime example of this is an overzealous lead nurturing program, in which a prospect need only download an educational (a.k.a. upper-funnel) white paper and instantaneously receives a hardcore cold call (lower-funnel) from a rep at the vendor promoting the whitepaper.  This instantly destroys the value created by the content and sets the relationship back to square one.

  1. You talk about how the B2B buyer journey now includes many different roles, not just senior decision makers. It’s likely also fragmented amongst channels. This presents a lot of multi-channel targeting challenges and opportunities. How do marketers get started?

Research studies have shown that up to 17 individuals can be involved in a B2B buying decision. Indeed, according to a recent Deloitte study, only 38 percent of companies are functionally organized. This means that all types of folks, from interns to executives, are influencing buying decisions well outside of what their stated functional area and formal title would indicate.

The key element to remember about B2B buying is that, as Jonathan Becher of SAP said, “Big glass buildings don’t buy software, people do.”  So start at the individual buyer and influencer level and build out and operationalize personas for what your existing customers and engaged prospects are looking for and the channels they use.

  1. You are referenced in a recent whitepaper by Lattice Engines talking about Account-Based Marketing. What are some tenets of the content strategy that should power such an approach?

Embrace the adage “Content that aims to educate, sells.  Content that that aims to sell, doesn’t.”  The first step is listening.  For Bombora, that means mining intent data to understand what topics are surging (or trending) at specific companies and locations, and using that data to fulfill the informational need of prospects.  This idea of buyer need, rather than vendor pitch, is core to Account Based Marketing.

TechnologyUncategorized

Monthly Roundup: Top 5 Most Popular Blogs

April 29, 2016 — by MediaMath

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Is it almost May already?! As April comes to a close, we decided to revisit our top performing blog posts that made the coveted “Top 5” spot this month!

Check out our posts below that cover a wide range of topics — from providing tips on ways the industry can create better advertising, our CEO explaining AdTech origins, to the global success our educational arm NMI are having by introducing live digital marketing and programmatic courses to our Asia Pacific audience — this is what our readers enjoyed the most!

From top to bottom, here are our five best performing blogs for April, 2016:

NMI Sails into Asia Pacific with Live Digital Marketing and Programmatic Courses 

5 Questions with Ninth Decimal

MediaMath Explains Ad Tech Origins

Watch Joe Zawadzki on the #RampUp16 Panel “What’s Next for AdTech?” 

7 Ways the Industry Can Create Better Advertising