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Millennials Brand Loyalty

What Triggers Brand Loyalty from Millennials?

What makes a Millennial loyal to a brand? We surveyed 2,000 Millennials, ages 18 to 33, to find out. We asked how Millennials view brands and their opinions on brand loyalty compared to their parents. We also looked at the media channels and specific criteria that drive their brand selection and affinity.


image Millennials number more than 80 million and spend $600 billion every year
image 55% will try a new brand based on a friend’s recommendation
image 39% think that brands that don’t advertise through mobile channels, smartphones, and tablets are outdated and undesirable


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