System Engineer II

Department:
Location: United States, Remote
Updated on: September 19, 2022

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About Us 

MediaMath helps the world's top brands deliver personalized digital advertising across all connected touchpoints. Over 9,500 marketers in 42 countries use our demand-side platform every day to launch, analyze, and optimize their digital advertising campaigns across display, native, mobile, video, audio, digital out of home, and advanced TV formats. 

MediaMath initiated an industry-wide effort to create a 100% accountable, addressable and aligned supply chain through SOURCE ecosystem. SOURCE by MediaMath is a technical and commercial framework for agencies, brands, tech companies, and content owners designed to provide long-term sustainable solutions for a clean digital media supply chain with brand-safe, viewable inventory. MediaMath consists of a global workforce focused around 15 cities worldwide and is headquartered in New York City. 

The MediaMath IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize MediaMath systems in their day-to-day responsibilities and operations is a key function of the IT team.  It is our aim to ensure both a human-friendly working environment, while scaling solutions to provide secure and efficient technology to all MediaMath employees.  The IT Department is the backbone of our business, the underlying structure that reinforces MediaMath's growth, and propels this world-class organization to perform at the highest levels. 

 

The role: 

The MediaMath IT team is currently seeking a Systems Engineer II to be responsible for day-to-day operations, support, availability of services within and security of the MediaMath global network. The System Engineer II would report to the IT Operations Manager and would be responsible for maintaining and documenting information pertaining to our regular IT systems, software, applications and network.  In addition, the Systems Administrator would play a fundamental role in the preservation and growth of internal systems and the larger company network.

 

You will:

  • Following MediaMath’s established policies, standards, procedures and guidelines in delivering service to staff
  • Develop projects based on continual assessment of internal company needs
  • Guide Desktop Support Technicians in proper ticketing procedures, best practices, and responses to customer requests
  • Work with and guide Desktop Support Technicians on larger projects and assigned day-to-day activities
  • Work with IT Coordinators and Project Managers to plan schedules of larger projects
  • Develop ‘best practice’ documentation for key systems and services
  • Develop tools and processes to automate tasks where applicable
  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Ensure design of system allows all components to work properly together.
  • Maintain integrity and security of network
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
  • Participate in training and work to develop and maintain top knowledge in existing and new technologies to provide most effective support

 

Qualifications:

  • At least 7 years experience working in an enterprise environment
  • At least 6 years experience working with advanced concepts of a Windows
  • At least 5 years Microsoft 365 (Exchange, SharePoint, OneDrive)
  • At least 5 years VMWare Vsphere environment
  • Experience maintaining Jira projects, workflows, permissions, and users.
  • Working understand of an Active Directory and Azure AD
  • DFSR and DFS experience
  • Proficient in Powershell scripting
  • Group Policy Management
  • Knowledge of networking concepts including AD DNS, DHCP, Subnetting, Vlans
  • Experience supporting SSO systems including Okta and ADFS
  • MSSQL and MYsql concepts
  • SCCM/Microsoft Endpoint Manager experience
  • WSUS/Patch Management Experience
  • JAMF Experience a plus
  • Basic knowledge of Unix systems
  • Experience support Microsoft Azure hosted environments
  • Radius experience

 

Why We Work at MediaMath

We are restless innovators, smart, passionate and kind. At the heart of our culture are six values that provide a framework for how we approach our work and the world: Teams Win, Scale + Innovation, Obsess Over Learning & Growth, Align then Execute, Do Good Better and Embrace the Journey. These values inform how we energize one another and engage with our clients. They get us amped to come to work.

Founded in 2007 as a pioneer in "programmatic" advertising, MediaMath is recognized as a Leader in the Gartner 2020 Magic Quadrant for Ad Tech and has won Best Account Support by a Technology Company for two years in a row in the AdExchanger Awards.

MediaMath is committed to equal employment opportunity. It is a fundamental principle at MediaMath not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related  medical condition, and other protected characteristic as established by law.