Client Success Specialist
Department: Sales & Account
Location: London, Hybrid
Updated on: March 21, 2023
Department: Sales & Account
Location: London, Hybrid
Updated on: March 21, 2023
Client Success Specialist
Client Success Organisation
About Us:
MediaMath’s mission is to help innovative marketers delight their customers and drive real business outcomes. Over 9,500 marketers in 42 countries use our enterprise solution to reach the right user with the right message for the right price, wherever they are. These are the leading brands and agencies in the world who rely on MediaMath to provide technology, services and leadership to help them continue to transform their marketing practices and compete in a quickly changing industry.
Founded in 2007 as a pioneer in “programmatic” advertising, MediaMath has been recognized as a leader in the space in four independent evaluations over the last two years. MediaMath has offices in 16 cities worldwide and is headquartered in New York City.
Key Responsibilities
We are seeking a thoughtful, high-impact contributor with exceptional analytical, communication, program management, and client management skills to join our Client Success team! The Client Success (CS) team serves as the primary point of contact for service delivery across the Client Success organization, as well as the main conduit back into the Partnership Development team on sales. They diagnose and coordinate and create with necessary MediaMath resources in order to achieve the client’s goals.
In partnership with the Director Client Success and Pod Lead, the Client Success Lead/ Programmatic Analyst contributes to the execution of programmatic campaigns and evolution of strategic/technical roadmaps for high-value clients. You will engage with executive-level contacts (cross-functional) at the agency, and be expected to establish, develop, and deepen the relationships that will allow our partnership to grow.
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Why We Work at MediaMath
We are restless innovators, smart, passionate and kind. At the heart of our culture are three values that provide a framework for how we approach our work and the world: Win Together, Obsess Over Growth, and Do Good, Better. These values inform how we energize one another and engage with our clients. They get us amped to come to work
Founded in 2007 as a pioneer in "programmatic" advertising, MediaMath is recognized as a Leader in the Gartner 2020 Magic Quadrant for Ad Tech and has won Best Account Support by a Technology Company for two years in a row in the AdExchanger Awards.
MediaMath is committed to equal employment opportunity. It is a fundamental principle at MediaMath not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law