Navigating COVID-19

March 17, 2020 — by MediaMath    

We’re experiencing an unprecedented time in our world. Our priority remains the health and safety of our employees and continued support of your business needs. MediaMath is committed to helping you keep your operations running as smoothly as possible.

We’re adhering to the advice and recommendations given by the CDC, WHO, state, city and local governments in which we operate and live. We have officially moved to a work-from-home model globally, and our Facilities, HR and IT teams are ensuring employees have everything they need to confidently, efficiently and effectively work from home. Your MediaMath teams will be in constant communications via Slack and Zoom to ensure we’re providing you with the same level of support as always. We also have single sign-on as well as VPN to keep employees working productively while at home. Please let us know if you have any concerns or see slippage in communications, and we’ll promptly address them.

Our technology, SLAs and communications with you remain unaffected. Your campaigns will continue to run as expected, and your account team will be available to answer all your questions and concerns no differently than before. We’ll continue to monitor the landscape to identify any change that could impact performance, CPMs and more. In fact, we’ve launched a public microsite to be transparent about the data we are seeing in our own platform, in addition to the insights we are gathering from partners and other third parties.

Stay safe and healthy, and we’ll continue to stay in close communication with you as this global situation evolves.