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ARTICLE

Artificial Intelligence Needs the Human Touch

May 26, 2016 — by Debbie Taylor

This byline originally appears in the Tech section of HuffPost UK. Read an excerpt of the article below: 

The robots are coming and, if media hype is to be believed, they’re going to put us all out of a job.

Predictions about the future impact of technology on our jobs sound bleak, with suggestions artificial intelligence (AI) and automation could drive global unemployment as high as 50% over the next 30 years. The UK is expected to reach this position even sooner. But those forecasting a catastrophic conflict where human intelligence is pitted against the ever-expanding might of the machines are forgetting that technology – no matter how intelligent it becomes – is ultimately designed and operated by humans.

Robots simply aren’t able to go it alone. Microsoft’s disastrous AI chat robot was supposed to become smarter through conversation, but began tweeting racist and sexist comments within a few hours without human management.

Yes, AI will soon become a huge part of many job roles, but people will always be required to pull the levers and to manage those doing so. The key is not to resist technological development, but rather to be equipped with the digital skills needed to excel alongside it.

So, what can you do to succeed in a world that increasingly depends on machines to perform tasks previously undertaken by humans?

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