This article originally appears in Forbes.
It is somewhat safe to predict that AI will continue to be at the top of the hype cycle in 2018. But the following 51 predictions also envision it becoming more practical and useful, automating some jobs and augmenting many others, combining machine learning and big data for fresh insights, with chatbots proliferating in the enterprise.
“Making smart marketing decisions across all customer touchpoints, using all available data, to drive complex business outcomes is a herculean task — and artificial intelligence is an absolute requirement for making it all work. In 2018, we’ll finally start to see AI deliver on the omnichannel promise to make marketing that consumers — and others in the value chain — love. The technology is there — from players like IBM Watson and others — and now is the time to rally the right processes and people to put it in action.” Dan Rosenberg, Chief Strategy Officer, MediaMath
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